Updates for 03/04/2011

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puravida
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We will be rolling out changes to the capture generator monitoring code. This change is being made to allow for certain media-rich or foreign sites that cause issues due to extreme latency or DNS problems.

We do not expect any negative impact to your service, so this update is being rolled out immediately.

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puravida
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Ok. Those changes are now LIVE.

Also, we have reinstated a Public-Use generator that used to cause problems but we appear to have gotten running well again. We will monitor its output, occasionally, to make sure it is working as well as expected.

And, lastly, we have turned "Rolling Refresh" back on, after it being disabled for more than 9 months. This means that sites will get automatically refreshed within 30-45 days to keep images from becoming too "stale." We were forced to suspend this feature last year due to problems that may be resolved now. So we will also be monitoring the queue, occasionally, to ensure that the "Rolling Refresh" is not causing any problems.

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puravida
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I forgot to mention earlier that we also sent 23,000 requests back into queue for CAPTURE_FAILED errors. These types of captures tend to take a lot longer than usual, so we expect some of these to remain in queue for up to 18 hours, as only a segment of generators are dedicated to error refreshes.

NOTE: Some of those domains include high profile domains such as hp.com, so if you are having issues with any site having CAPTURE_FAILED as the reason, please be patient and try again later on Saturday (03/05/2011).

elek44
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Joined: 11/29/2010
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Hi,
For the last couple of days i'm reviving errors when trying to generate thumbnails on my site
http://designfordesigners.co.il/studio-and-designers-index/interior-design-and-architecture
The image say 'Problem detected' and below: 'Error Code: CAPTURE_FAILED'.
example of url i'm trying to generate thumbnails for:
http://www.batim-studio.com/
http://www.sivanpeleg.co.il/
http://myds.co.il/

What should I do, or when it will be fixed?
Regards,
Idan

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