Hello,
After overcoming numerous hurdles and unexpected obstacles, the new capture generators are finally LIVE. We have been monitoring the system for the past 12 hours and noted that things appear to be stable. Also, we refreshed thousands of FILE_CREATE_ERROR and CAPTURE_FAILED requests. As anticipated, the new capture generators successfully handled 99.999% of the FILE_CREATE_ERROR conditions and even resolved 60% of the CAPTURE_FAILED conditions.
We will continue to monitor over the next several days to be sure that things are running smoothly. Thank you all for your patience during this upgrade.